Privacy Policy
Last Updated: September 21, 2025
At Files99.store, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We may collect the following information from you:
- Personal information such as name, email address, phone number, and billing details.
- Information related to your purchases, orders, and transactions.
- Data collected automatically when visiting our website (IP address, browser type, device details).
2. How We Use Your Information
We use the collected information to:
- Process payments and deliver digital products or services.
- Provide customer support and respond to your queries.
- Improve our website, services, and user experience.
- Send important updates, service notifications, or promotional offers (if opted in).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners and payment gateways (such as Razorpay) to process secure transactions and comply with financial regulations.
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. While we take all precautions, please note that no method of data storage or transmission via the internet is 100% secure.
5. Cookies
Our website may use cookies to improve functionality and personalize your experience. You may disable cookies in your browser settings, though some parts of the website may not function properly without them.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate or outdated information.
- Request deletion of your personal information (subject to legal or contractual obligations).
- Withdraw consent for marketing communications at any time.
7. Third-Party Services
Files99.store may include links to third-party websites or services. Please note we are not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of third-party platforms they engage with.
8. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or due to regulatory requirements. Continued use of our services implies your acceptance of these updates.
9. Contact Us
If you have any queries or concerns regarding this Privacy Policy, please contact us at:
Email: support@files99.store
Phone: +91-7025575773
Address: Files99.store, Thrissur, Kerala, India