Shipping & Delivery Policy
Last Updated: September 21, 2025
At Files99.store, we specialize in digital products and digital marketing services. Since we do not sell physical products, our shipping and delivery takes place electronically. This policy explains how purchases are delivered to our customers.
1. Delivery of Digital Products
All digital products available on Files99.store can be downloaded and accessed immediately after a successful payment. Customers will receive a confirmation email with the download link, or they can access their purchase directly from their account dashboard.
2. Delivery of Services and Consultation
For digital marketing services or consultation packages, customers will be able to book a call with our team immediately after making a successful payment. Details for scheduling the call will be sent to the registered email address along with further instructions.
3. Estimated Timelines
- Digital product downloads: Instant delivery after successful payment.
- Service or consultation booking: Customers can schedule a call right after payment. Our team typically confirms slots within 24–48 business hours.
4. Failed or Delayed Delivery
If you face any issues accessing your purchased digital products or booking a service consultation, please contact us at support@files99.store or call +91-7025575773. We will ensure that you receive your product or service details as quickly as possible.
5. No Physical Shipping
Files99.store does not ship any physical goods. All our offerings are limited to electronic deliveries and online consultations.
6. Contact Us
If you have any questions about this Shipping & Delivery Policy, please reach us at:
Email: support@files99.store
Phone: +91-7025575773
Address: Files99.store, Thrissur, Kerala, India